Privacy Policy

Effective Date: July 01, 2023

1. Introduction

Thank you for visiting Copyrix ("Website"), located at https://copyrix.com. At Copyrix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information. By accessing or using our Website, you agree to the terms and conditions of this Privacy Policy.

2. Information Collected

At Copyrix.com, we collect personal information (“Personal Information”) and non-personally identifiable (“Non-PII”) information from you. Personal Information is information that can be used to identify you personally. Non-PII is information that must be combined with other information to identify you personally.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

2.1 Personal Information Collected

We may collect personal information from you when you voluntarily provide it to us. This may include your name, email address, phone number, and any other information you provide when contacting us through our contact webpage or via email at support@copyrix.com

2.2 Non-Identifying Information

We may also collect non-identifying information when you interact with our Website. This may include browser information, device type, IP address, referring URL, and other technical data. This information is collected to analyze trends, administer the Website, and improve our services.

3. Use of Your Information

We use the information collected to provide and improve our services, communicate with you, respond to your inquiries, and personalize your experience on our Website. We may also use your information to send you promotional offers, updates, or other relevant communications, subject to your preferences and applicable laws.

4. Anonymized Data

We may aggregate and anonymize data collected from users for statistical or analytical purposes. This anonymized data does not identify individual users and may be used for research, marketing, or other purposes.

5. Accessing, Editing, and Removing Your Information

You have the right to access, update, or remove your personal information from our records. If you would like to exercise this right, please contact us at support@copyrix.com or visit our contact webpage.

6. Permanent Removal Requests

If you wish to have your information permanently removed from our systems, please contact us using the contact details provided above. Please note that certain records may be retained for legal or legitimate business purposes.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Website. For more details about our use of cookies, please refer to our Cookie Policy.

8. Third-Party Access to Your Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our Website or providing services to you, subject to strict confidentiality obligations.

9. Law Enforcement

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government investigation, or similar legal process.

10. Opt Out of Commercial, Non-Commercial Communications and Do Not Track

You may opt out of receiving commercial or non-commercial communications from us by following the unsubscribe instructions provided in the communication or by contacting us using the contact details provided above. Please note that certain transactional or service-related communications are necessary for the functioning of our services and may not be subject to opt-out.

11. Choices About How We Use and Disclose Your Information

- Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of certain parts of our Website.
- Promotional Offers from Copyrix: If you do not wish to receive promotional offers from us, you can opt-out by following the unsubscribe instructions provided in the communication or by contacting

 us using the contact details provided above.

12. Third Party

12.1 Links and Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those websites or services before providing any personal information.

13. Security Measures

We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

14. Age Compliance

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that we may have collected information about a child under the age of 13, please contact us using the contact details provided above.

15. International Transfer

Your personal information may be transferred to and stored on servers located outside of your country or region. By using our Website, you consent to the transfer of your personal information to countries outside of your country of residence, which may have different data protection laws than those in your jurisdiction.

16. Merger and Acquisition

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website of any change in ownership or the use of your personal information.

17. Amendments

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.

18. Removing Your Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact details provided above.

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Copyrix.com COOKIE POLICY

In this section, you'll find information on how and why we use “cookies” to improve our service and your web experience. You'll also find out how to manage the information that is collected.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better browsing experience, and collect information about how users interact with the website.

Cookie Types and Their Uses

We use different types of cookies on our Website, including essential cookies, performance cookies, functionality cookies, and targeting cookies. These cookies help us analyze website traffic, personalize content, and provide you with relevant advertisements.

Third-Party Cookies

We may also allow third-party service providers, such as analytics or advertising partners, to set cookies on our Website. These cookies are subject to the third parties' own privacy policies and may be used to track your online activities across different websites.

What If I Don't Want to Accept Cookies?

You can control and manage cookies through your browser settings. Most web browsers allow you to delete existing cookies, block or limit the acceptance of cookies, or notify you when a cookie is being sent. Please note that blocking or deleting cookies may impact your browsing experience and the functionality of certain parts of our Website.

How Can I Control Cookies?

If you prefer not to receive cookies, you have the option to customize your browser settings to receive alerts whenever any cookies are about to be placed on your computer. Moreover, you can choose to decline all cookies or delete any existing cookies that have already been stored.

To restrict or block web browser cookies, you can make adjustments through your browser settings. You can refer to the Help function within your browser for guidance on how to accomplish this. Another resource you may find helpful is www.aboutcookies.org, which provides comprehensive information on managing cookies within your browser. This website offers both general information and specific details about cookies and their usage.

PRIVACY NOTICE FOR EUROPEAN RESIDENTS

If you reside in the European Economic Area (EEA), the following additional information applies to you:

Legitimate Purposes for Collecting Your Personal Information:

We collect and process your personal information for legitimate purposes, including providing our services, managing our business operations, and complying with legal obligations. We rely on your consent or our legitimate interests to process your personal information, as necessary.

We utilize your Personal Information for the following specific lawful purposes:

  • Contract Administration: We may employ your Personal Information to negotiate, execute, renew, and manage contracts with you. This includes processing billing details and payments, as well as communicating with you regarding these matters, which may involve sending legal notifications.
  • Platform Access and Communication: Your Personal Information may be used to establish and manage your Copymatic.ai account, interact with you through our Platform (e.g., providing software updates and announcements), and handle your inquiries, comments, or requests for maintenance and support.
  • Platform Usage: We may utilize your Personal Information to facilitate your use of the Platform, ensuring smooth navigation and enhancing our understanding of your needs and interests.
  • Sharing with Third Parties: Your Personal Information may be shared with our partner companies with whom we exchange data.
  • Content Access or Download: We may utilize your Personal Information to enable you to access or download data or content from the Platform.
  • Training and Improvements: Your Personal Information may be employed to train our employees or contractors, leading to an improved user experience on the Platform. Additionally, it may contribute to the ongoing enhancement of the Platform itself.
  • Direct Marketing: We may use your Personal Information to contact you regarding additional products and services that may align with your interests.

Please note that all legitimate purposes involve minimal additional processing. Apart from the aforementioned purposes, we may disclose your information in accordance with our Privacy Policy in cases where investigations or legal disputes arise.

Retention of Personal Information:

Copyrix.com retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

We will retain your personal information in the following cases:

  • Legally Required Duration: We will retain your Personal Information for the duration specified by applicable laws and regulations.
  • Valid Reason: We will retain your Personal Information until we no longer have a legitimate reason to keep or use it.
  • Requested Modifications or Deletions: If you request the elimination, deletion, or modification of any of your Personal Information stored with us, we will comply. However, we may retain a minimal amount of your Personal Information to ensure compliance with your requests or to fulfill our obligation to refrain from using your Personal Information or to adhere to your right to erasure.

If you require further information regarding the retention of your Personal Information, please let us know and we will provide additional details.

Transfer of Personal Information Outside of the EEA:

As stated in Section 15, your personal information may be transferred to and stored on servers located outside of the EEA. When we transfer your personal information outside of the EEA, we take appropriate measures to ensure that your data is adequately protected.

Sharing of Data with Third Parties:

We may share your personal information with third-party service providers who assist us in operating our Website or providing services to you. We enter into data processing agreements with these providers to ensure the security and confidentiality of your personal information.

Contact Information:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@copyrix.com or visit our contact webpage.

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

Effective Date: July 01, 2023

Last Updated on: Juy 01, 2023

This Privacy Notice specifically addresses the rights and protections afforded to California residents and complements the information outlined in Copyrix.com's Privacy Policy. It is applicable only to individuals who reside in the State of California ("consumers" or "you"). We have established this notice in compliance with the California Consumer Privacy Act of 2018 ("CCPA"), and any terms defined in the CCPA retain the same meaning within this Notice.

Copyrix.com allows residents of California to utilize its Platform and adheres to the provisions outlined in the California Business and Professions Code §§ 22575-22579. As a California resident, you have the right to request specific information concerning the disclosure of your Personal Information to third parties for their direct marketing purposes. Although we do not disclose your information to third parties without your consent, please assume that we collect electronic information from all visitors. Should you have any inquiries, please feel free to contact us by submitting a ticket through this link.

Information We Collect

We gather Personal Information, which refers to data that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a specific consumer, household, or device. However, Personal Information does not include the following:

  • Publicly available information derived from government records.
  • Deidentified or aggregated consumer information.
  • Information that falls outside the scope of the CCPA, such as:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other research data that meets specific criteria.
    • Personal Information protected by sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

More specifically, in the past twelve (12) months, we have collected the following categories of Personal Information from consumers:

  1. Identifiers (e.g., name, postal address, IP address, email address)
  2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (e.g., name, address, telephone number, credit card number)
  3. Commercial information (e.g., records of purchased products or services)
  4. Internet or similar network activity (e.g., website search history, information on consumer interactions with a website)

The categories of Personal Information mentioned earlier are obtained from the following sources:

  1. Directly from you, such as through forms you complete or products and services you purchase.
  2. Indirectly from you, such as by observing your actions on our Platform.

Use of Personal Information

We may utilize or disclose the Personal Information we gather for one or more of the following purposes:

  1. To fulfill or address the purpose for which you provided the information. For instance, if you provide your name and contact details to request a price quote or inquire about our products or services, we will utilize that information to respond to your query. Similarly, if you provide your Personal Information to make a purchase, we will use it to process your payment and facilitate delivery. Additionally, we may retain your information to facilitate future orders or handle returns.
  2. To provide, support, personalize, and enhance our Platform, products, and services.
  3. To establish, manage, customize, and secure your account with us.
  4. To process your requests, purchases, transactions, and payments, while also preventing any fraudulent activities.
  5. To offer support and address your inquiries, including investigating and resolving any concerns, as well as monitoring and improving our responses.
  6. To safeguard the safety, security, and integrity of our Platform, products and services, databases, technology assets, and overall business operations.
  7. For testing, research, analysis, and product development purposes, including the enhancement and advancement of our Platform, products, and services.
  8. To comply with law enforcement requests and meet the requirements of applicable laws, court orders, or government regulations.
  9. As disclosed to you during the collection of your Personal Information or as outlined in the CCPA.
  10. To evaluate or engage in activities such as mergers, divestitures, restructurings, reorganizations, dissolutions, or the sale or transfer of some or all of our assets. This may occur as part of a going concern, bankruptcy, liquidation, or similar proceeding, where the Personal Information we hold about our consumers is among the assets transferred.

We will not collect additional categories of Personal Information or use the collected Personal Information for substantially different, unrelated, or incompatible purposes without providing you with prior notice.

Sharing Personal Information

We may disclose your Personal Information to third parties for business purposes. However, such disclosures are strictly made under written contracts that clearly outline the purposes, require the recipients to maintain the confidentiality of the Personal Information, and prohibit the use of the disclosed information for any purpose other than fulfilling the terms of the contract. In the past twelve (12) months, Copyrix.com has disclosed the following categories of Personal Information to service providers for business purposes:

  1. Identifiers (such as name, postal address, IP address, or email address).
  2. Personal information categories as defined in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (including name, address, telephone number, or credit card number).
  3. Internet or similar network activity (such as website search history or information on a consumer's interactions with a website).

Please note that we do not sell Personal Information. In the previous twelve (12) months, Copyrix.com has not sold any Personal Information to third parties.

Your Rights and Choices

The California Consumer Privacy Act (CCPA) grants certain rights to California residents concerning their Personal Information. This section outlines these rights and provides instructions on how to exercise them.

Right to Know and Data Portability

You have the right to exercise the "right to know," which enables you to request specific information about the collection and utilization of your Personal Information by us over the preceding 12 months. Upon receiving your request and verifying your identity (refer to "Exercising Your Rights to Know or Delete" for details), we will provide you with the following information:

  • The categories of Personal Information we have collected about you.
  • The categories of sources from which we have collected your Personal Information.
  • The business or commercial purposes for which we have collected or sold your Personal Information.
  • The categories of third parties with whom we have shared your Personal Information.
  • If we have sold or disclosed your Personal Information for a business purpose, we will provide two separate lists:
    • A list of sales, specifying the categories of Personal Information that each category of recipient has purchased.
    • A list of disclosures for a business purpose, indicating the categories of Personal Information that each category of recipient has obtained.
  • Upon your request, we will also provide you with the specific pieces of Personal Information we have collected about you (referred to as a data portability request).

Right to Delete

You have the right to exercise the "right to delete," which allows you to request the deletion of your Personal Information that we have collected and retained, with certain exceptions. Upon receiving your request and verifying your identity (refer to "Exercising Your Rights to Know or Delete" for details), we will evaluate your request to determine if any exceptions apply that allow us to retain the information. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction or provide the goods or services you requested, as part of our ongoing business relationship with you, fulfill a written warranty or product recall in accordance with federal law, or fulfill our contractual obligations.
  • Detect and prevent security incidents, protect against malicious, deceptive, fraudulent, or illegal activities, or prosecute those responsible for such activities.
  • Identify and rectify errors that affect the intended functionality of our products.
  • Exercise our right to free speech, protect the free speech rights of other consumers, or exercise other rights provided by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Conduct scientific, historical, or statistical research in the public interest, adhering to applicable ethics and privacy laws, if the deletion of information would significantly impede or impair the achievement of the research, provided you previously provided informed consent.
  • Use the information for internal purposes that align with your reasonable expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of the information that are compatible with the context in which you provided it.

We will delete or de-identify Personal Information that does not fall under these exceptions from our records and instruct our service providers to take similar actions.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by Emailing us at privacy@copyrix.com

To exercise your rights regarding your Personal Information, a request to know or delete can only be made by you or someone legally authorized to act on your behalf.

If you are a parent or legal guardian, you may also make a request to know or delete on behalf of your child.

Please note that you are limited to submitting a request to know twice within a 12-month period. When making a request to know or delete, you must:

  • Provide sufficient information that enables us to reasonably verify your identity or the identity of your authorized representative as the individual for whom we have collected Personal Information.
  • Clearly describe your request in enough detail to ensure we can properly understand, evaluate, and respond to it.

In situations where we are unable to verify your identity or authority to make the request, or if we cannot confirm that the Personal Information pertains to you, we will be unable to fulfill your request or provide you with Personal Information.

Creating an account with us is not necessary to submit a request to know or delete.

Any Personal Information provided in the request will only be used for the purpose of verifying the identity or authority of the requester.

Response Timing and Format

We will acknowledge the receipt of your request within ten (10) business days. If you do not receive confirmation within this timeframe, please contact us at privacy@copyrix.com.

Our aim is to provide a substantive response to your verifiable consumer request within forty-five (45) days of receiving it. In cases where additional time is required (up to an additional 45 days), we will notify you in writing, explaining the reason for the extension.

If you have an existing account with us, we will deliver our written response to that account. Alternatively, if you do not have an account, we will deliver our written response to you either by mail or electronically, based on your preferred method.

Please note that any information we disclose will pertain to the 12-month period preceding the receipt of your request. Our response will also include an explanation of any reasons that prevent us from fulfilling your request, if applicable. For data portability requests, we will provide your Personal Information in a readily usable format that allows for easy transmission between entities.

There is no fee for processing or responding to your verifiable consumer request, unless it is excessive, repetitive, or manifestly unfounded. If we determine that a fee is warranted, we will provide an explanation for this decision along with a cost estimate before proceeding with your request.

To exercise your opt-out rights, you are not required to create an account with us. The Personal Information provided in an opt-out request will only be used to review and comply with the request.

Non-Discrimination

We are committed to ensuring that your exercise of any CCPA rights does not result in any form of discrimination. In accordance with the CCPA, we will not:

  • Deny you access to goods or services.
  • Impose different prices or rates for goods or services, including applying discounts or benefits, or imposing penalties.
  • Provide a different level or quality of goods or services.
  • Indicate or suggest that you may receive different prices, rates, levels, or quality of goods or services.

However, in compliance with the CCPA, we may offer certain financial incentives that are permitted. These incentives may result in different prices, rates, or levels of quality. Any financial incentives offered in accordance with the CCPA will be based on the reasonable value of your Personal Information and will be accompanied by written terms that clearly outline the significant aspects of the program. Participation in a financial incentive program requires your prior opt-in consent, which you may choose to revoke at any time.

Other California Privacy Rights

Under California's "Shine the Light" law (Civil Code Section § 1798.83), California residents who are users of our Website have the right to request specific information concerning the disclosure of their Personal Information to third parties for direct marketing purposes. If you are a California resident and would like to exercise this right, please contact us by sending an email to privacy@copyrix.com. We will promptly address your request and provide the requested information.

Changes to Our Privacy Notice

We maintain the right to modify this Notice as we deem necessary and at any time. Any revisions to this Notice will be posted on our Website, along with the updated effective date. By continuing to use our Website after the posting of any changes, you acknowledge and accept the revised Notice.

Contact Information

If you have any inquiries or feedback regarding this Notice, the information collection and usage practices outlined here and in the Privacy Policy, your options and rights concerning such usage, or if you would like to exercise your rights under California law, please feel free to reach out to us at the following contact information: Email: support@copyrix.com

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